gempa Basic Support

Professional support and various tips from the specially trained gempa experts make administration and configuration of your gempa solution child’s play. As a gempa customer, this special service offer is available to you free of charge and can be used for product enquiries during the first 14 days after installation through our gempa experts.

gempa Gold Support

Professional, reliable, quick to react – Experts answer your questions on the gempa solutions used and provide you with practical support and advice wherever necessary. With the gempa Gold Support you can contact us during normal business hours by phone and email and be sure that a sudden problem is solved quickly and professionally.

gempa Platinum Support

Via a special contact address you have a highly qualified expert at your side around the clock – also at the weekend (24/7). In addition to preferential processing of enquiries, you have exclusive access to the advantages of the gempa support portal.